Privacy Policy

Last updated: May 2026

1. Who I Am

LocalWise Media is a sole-operated digital marketing consultancy run by Joas Alberton, based on the Sunshine Coast, Queensland, Australia. I am both the business owner and the only person who handles your data.

2. What Information I Collect

When you contact me through a form, Calendly, email, or phone, I may collect:

• Your name and business name
• Email address and phone number
• Your location (suburb / region)
• Information about your services and current marketing situation
• Whether you currently run Google Ads and approximate spend levels
• Google Ads Customer ID (if provided for audit purposes)
• Which part of the website referred you (via a hidden tracking field)

I do not collect payment card details. The $2,500 setup fee is invoiced separately via bank transfer or agreed payment method — not processed through the website.

3. How I Use Your Information

I use your data only to:

• Respond to your enquiry and assess whether the LocalLead System is a fit
• Prepare for and conduct our Strategy Call or audit
• Deliver the services you engage me for
• Send occasional follow-up emails relevant to your account or campaign

I do not sell, rent, or share your contact information with third parties for marketing purposes. I do not add you to mass email lists without consent.

4. Third-Party Services

I use the following services that process data on my behalf:

• Ninja Forms — processes form submissions on my WordPress site
• Calendly — handles booking scheduling and sends calendar invites with Google Meet links
• Google Workspace / Gmail — for email communication
• Google Ads — for managing ad campaigns on your behalf (only after engagement)

Each of these services has their own privacy policies and security practices. I choose providers with strong Australian / international data protection standards.

5. Cookies & Tracking

The landing page and form pages use minimal tracking. The “Lead Source” field captures which button or section you clicked to reach the form — this is passed through the URL and stored with your submission. I do not use third-party advertising cookies, retargeting pixels, or analytics tracking beyond what is necessary to understand how visitors find the form.

6. Data Storage & Security

Form submissions are stored in my WordPress database and sent to my email. I keep records for as long as necessary to provide services and meet any legal obligations (typically 7 years for tax/accounting purposes in Australia). I take reasonable steps to secure this data — strong passwords, limited access (only me), and reputable hosting.

7. Your Rights

Under Australian privacy law, you have the right to:

• Ask what personal information I hold about you
• Request correction of inaccurate information
• Request deletion of your data, where reasonable and not required for legal compliance
• Unsubscribe from any communications at any time

8. Data Breaches

If a data breach occurs that is likely to result in serious harm, I will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches scheme.

9. Changes to This Policy

I may update this Privacy Policy from time to time. The latest version will always be available at this URL. If I make significant changes to how I handle data, I will notify affected clients directly.

10. Contact

For any privacy questions, data requests, or concerns: hello@localwisemedia.com.au or 0452 380 211.